All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

1st November 2026

Los Angeles Datacenter OUTAGE - DC03LA255KVM

We are aware that DC03LA255KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

31st October 2026

Los Angeles Datacenter OUTAGE - DC03LA136KVM

We are aware that DC03LA136KVM is currently experiencing issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE 10:20 AM PDT: An on-site datacenter technician is actively working to resolve hardware issues preventing the server from booting. Service is currently expected to be restored within the next few hours. We will provide further updates as more information becomes available.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHI190KVM

We are aware that CHI190KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN312KVM

We are aware that NYRN312KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN210KVM

We are aware that NYRN210KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter Outage - SJ264KVM

We are aware that SJ264KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

30th October 2026

Los Angeles Datacenter OUTAGE - DC03LA216KVM

We are aware that DC03LA216KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

29th October 2026

Los Angeles Datacenter OUTAGE - DC03LA181KVM

We are aware that DC03LA181KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ159KVM

We are aware that SJ159KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

28th October 2026

Chicago Datacenter CHI103KVM (One KVM VPS Node in Chicago)

We are creating this separate status incident to track the ongoing issue affecting CHI103KVM following the broader scheduled maintenance. All other nodes included in the original maintenance event (with the exception of CHI103KVM) are back online.

CHI103KVM is currently failing to boot after maintenance was finished.

Based on our checks so far, the storage devices appear safe and data appears to remain intact. We suspect a RAM or motherboard issue, and are actively working with the Chicago on-site datacenter team through remote hands to troubleshoot and restore service.

We apologize for the continued disruption. We will provide another update as soon as we have further findings or a clearer estimate for restoration.

UPDATE: CHI103KVM is resolved, the issue was narrowed down to a failed DIMM (RAM) which has now been replaced. All VMs on CHI103KVM are now back online.

Chicago Datacenter Partial Network Outage - Chicago Datacenter

We are investigating a partial network outage with one of our distribution routers in our Chicago datacenter. At this time, the issue appears to be isolated to approximately under 20 physical devices. Customers with VPS services hosted on the below nodes in Chicago may experience network interruption during this time:

CHI112KVM, CHI117KVM, CHI182KVM, CHI184KVM, CHI115KVM, CHI116KVM, CHI129KVM, CHI151KVM, CHI124KVM, CHI181KVM, CHI104KVM, CHI152KVM, CHI180KVM, CHI183KVM, CHI102KVM, CHI100KVM

We will provide additional information as soon as possible, and appreciate your patience.

UPDATE: This is now resolved.

Atlanta Datacenter OUTAGE - ATL115KVM

We are aware that ATL115KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: ATL115KVM appears to have lost power and requires physical intervention at the datacenter. The issue appears isolated to this particular node in our Atlanta location (all other nodes in Atlanta remain online).

We have an urgent ticket open with the ATL remote hands team and have requested that staff begin work on this as soon as possible. Due to limited staffing tonight, we have been advised by Atlanta that the earliest a technician can attend to the node is approximately 9:00 AM Eastern on October 29.

We are continuing to push for earlier assistance. Once the technician begins hands-on troubleshooting, we will provide a further update with their findings and a clearer restoration estimate.

We sincerely apologize for the extended interruption and understand the inconvenience this is causing affected customers.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.