All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

7th December 2025

San Jose Datacenter OUTAGE - SJ126KVM

We are aware that SJ126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SEA132KVM

We are aware that SEA132KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

6th December 2025

Frankfurt Datacenter DE5000 and DE6000-R (Shared Hosting Servers in Germany)

We are aware that two of our shared hosting servers in Germany (DE5000 and DE6000-R) are currently network experiencing connectivity issues. We are currently looking into this matter further, and will provide additional updates on this matter once we have more information.

UPDATE: The issue appears to be related to the network upstream - not to our individual servers or our environment. We have escalated the issue to the upstream, they are aware, and are working on it.

UPDATE: The upstream's network engineers are actively working on this issue. We will provide additional updates once available.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

5th December 2025

Los Angeles DC-03 OUTAGE - DC03LA182KVM

We are aware that DC03LA182KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ247KVM

We are aware that SJ247KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

4th December 2025

Los Angeles DC-02 OUTAGE - FIBER18-R Shared Hosting Server

We are aware that FIBER18-R Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: The issue we witnessed today with Fiber18-R appears to have stemmed from a recent automatic system/kernel update, where a newer kernel version was not compatible with CloudLinux's kmodlve, and this created some web server availability issues as a result. A workaround to this issue was only identified & published by CloudLinux recently, at the following URL: https://cloudlinux.zendesk.com/hc/en-us/articles/23959226911772-Reboot-your-system-to-update-the-kernel-kernel-5-14-0-611-9-1-el9-7-x86-64

We have implemented the above workaround at this time on Fiber18-R, and the server is now running on the newest possible kernel version that supports kmodlve. All services on this server are now functioning as expected.

If you are still experiencing any issues, or if you have any questions, please don't hesitate to open a support ticket. We would be happy to assist.

San Jose Datacenter OUTAGE - SJ254KVM

We are aware that SJ254KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: We are still working on the issue with SJ254KVM. We will provide additional updates once available.

UPDATE: A resolution strategy has been identified and put into motion (affected clients were sent an email with details). We will be closing out this status incident at this time, we remain available 24x7 to assist. Please feel free to reach out to us via support ticket if you have any questions.

Los Angeles DC-03 OUTAGE - DC03LA175KVM

We are aware that DC03LA175KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ182KVM

We are aware that SJ182KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

3rd December 2025

Los Angeles DC-03 OUTAGE - DC03LA198KVM

We are aware that DC03LA198KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.