Our monitoring systems have detected a hardware issue affecting node DUB107KVM (one of our KVM VPS nodes in Dublin). Our engineering team is working alongside Dublin datacenter remote hands to investigate the root cause. Preliminary analysis suggests hardware-related complications, and we are conducting a thorough investigation to determine the exact nature of the issue.
For customers affected by this incident who require immediate access to a working service, we are offering the option to request instance recreation on a different node (we have plenty of other host nodes available in Dublin). This can be done by opening a support ticket and simply asking to be recreated.
We understand the impact this may have on our customers' operations and are working diligently to provide solutions.
We are actively monitoring this situation and will provide additional updates as more information becomes available.
UPDATE: This is now resolved successfully. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
