Some systems are experiencing issues

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To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

28th October 2026

Chicago Datacenter OUTAGE - CHI149KVM

We are aware that CHI149KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - 7950XCHI303

We are aware that 7950XCHI303 (one of our Ryzen VPS host nodes in Chicago) is currently experiencing issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE 10/28/26 2:30 PM Eastern: We have continued troubleshooting 7950XCHI303 alongside the datacenter team, including testing several recovery options using the spare parts available onsite. Unfortunately, these efforts have not yet restored service.

We have shipped replacement hardware from our headquarters via overnight courier delivery, with arrival expected tomorrow. Based on this delivery timeline and the work required to install the replacement hardware, resolution is currently expected tomorrow afternoon.

Our team will continue working to bring this node back online sooner if possible. In the meantime, affected customers should plan around the current estimate of tomorrow afternoon. We sincerely apologize for the extended disruption and will provide further updates as work progresses.

27th October 2026

Los Angeles Datacenter OUTAGE - LAXSSD106DC03

We are aware that LAXSSD106DC03 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Frankfurt Datacenter OUTAGE - DE8000-R Shared Hosting Server

We are aware that DE8000-R Shared Hosting Server is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

26th October 2026

Ashburn Datacenter Scheduled Maintenance - Ashburn Datacenter

As previously communicated to affected customers via email with the subject line "Scheduled Ashburn Maintenance (October 26)", the following host nodes will be going offline for maintenance shortly (expected downtime less than 1-2 hours):

ASH126KVM, ASH125KVM, ASH120KVM, ASH121KVM, ASH123KVM, ASH130KVM, ASH132KVM, ASH134KVM, ASH136KVM

Our team will be closely monitoring throughout this process, and will work closely with the on-site datacenter team to minimize disruption.

We will update this status incident once the maintenance window is fully completed.

UPDATE: Maintenance is now fully completed. All services are back online.

Chicago Datacenter OUTAGE - 7950XCHI300

We are aware that 7950XCHI300 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

UPDATE: We are seeing a recurrence of the previous issues with 7950XCHI300. Our team is investigating this further.

UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

San Jose Datacenter OUTAGE - SJ247KVM

We are aware that SJ247KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

25th October 2026

New York Datacenter OUTAGE - NYC2000-R Shared Hosting Server

We are aware that NYC2000-R Shared Hosting Server is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - 7950XSJ300

We are aware that 7950XSJ300 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

24th October 2026

Dallas Datacenter OUTAGE - DAL129KVM

We are aware that DAL129KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.