All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

A hypervisor or node (these terms mean the same) is a single physical server that hosts multiple virtual private servers (VPS).
RackNerd operates hundreds of physical nodes/hypervisors within each datacenter location.
We maintain rigorous standards for our status page updates. Any service disruption, even if limited to a single node among hundreds in a location, is promptly reported on our status page to ensure full transparency.
In our commitment to full transparency, we diligently report all known issues or maintenance activities on this status page, even if it is a scheduled maintenance or a non-customer impacting event. This ensures you have comprehensive, up-to-date information about our infrastructure status at all times.

Interpreting Status Meanings

"Operational": This means all nodes are fully operational. There are no service disruptions on any of the physical servers in the respective location.
"Partial Outage": This typically indicates an issue with one or a small number of hypervisors in a location, not the entire datacenter. 99% of the time, this affects only a single hypervisor/node out of our entire infrastructure in that location. In such a case, most customers in that location are unaffected.
"Major Outage": This rare status indicates an issue affecting the entire location.

For VPS Customers

To find out which node your VPS is on, please watch our YouTube video tutorial by clicking HERE
Compare your node name with any reported issues in the detailed status updates below.

Important Notes

Individual hypervisor issues are not indicative of a location's overall performance. Most incidents remain isolated to specific node(s) without impacting the entire facility.
If you suspect there is an issue and the location is marked as operational, please read this guide.
For detailed information on current or past issues, please scroll down to the "Past Incidents" section to view the status updates for specific nodes.

North America

Los Angeles Datacenter

Operational

Utah Datacenter

Operational

San Jose Datacenter

Operational

Seattle Datacenter

Operational

Chicago Datacenter

Operational

Dallas Datacenter

Operational

New York Datacenter

Operational

New Jersey Datacenter

Operational

Atlanta Datacenter

Operational

Tampa Datacenter

Operational

Ashburn Datacenter

Operational

Montreal Datacenter

Operational

Miami Datacenter

Operational

Toronto Datacenter

Operational

Europe

London Datacenter

Operational

Amsterdam Datacenter

Operational

Frankfurt Datacenter

Operational

Strasbourg Datacenter

Operational

Dublin Datacenter

Operational

Asia

Singapore Datacenter

Operational

Client Portals

Past Incidents

31st July 2026

No incidents reported

30th July 2026

New York Datacenter OUTAGE - NYRN273KVM

We are aware that NYRN273KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles Datacenter OUTAGE - DC03LA194KVM

We are aware that DC03LA194KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHI130KVM, CHI193KVM, CHI192KVM, CHI191KVM, CHI194KVM, CHI133KVM

We are aware that CHI130KVM, CHI193KVM, CHI192KVM, CHI191KVM, CHI194KVM, CHI133KVM are currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

All affected nodes are back online except for CHI130KVM, which remains under investigation. Our team is actively working on the remaining issue and will provide further updates as they become available.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles Datacenter Outage - DC03LA181KVM

We are aware that DC03LA181KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter Outage - CHI138KVM

We are aware that CHI138KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles Datacenter Outage - LAXSSD2021DC03

We are aware that LAXSSD2021DC03 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

29th July 2026

Dallas Datacenter OUTAGE - DAL144KVM

We are aware that DAL144KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN123KVM

We are aware that NYRN123KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL105KVM, DAL106KVM, DAL109KVM, DAL126KVM, DAL164KVM, and DAL165KVM

We are aware that DAL105KVM, DAL106KVM, DAL109KVM, DAL126KVM, DAL164KVM, and DAL165KVM are currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles Datacenter OUTAGE - DC03LA178KVM

We are aware that DC03LA178KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

28th July 2026

Los Angeles Datacenter Scheduled Maintenance - Los Angeles DC-03

One of our racks in our LA DC-03 facility will be undergoing a scheduled network related maintenance. Clients were already sent an email, with advance notice. Expected downtime less than 5-15 minutes.

Affected Nodes: DC03LA278KVM, DC03LA279KVM, DC03LA280KVM, DC03LA281KVM, DC03LA283KVM, DC03LA282KVM, DC03LA284KVM, DC03LA285KVM, DC03LA286KVM, DC03LA287KVM, DC03LA288KVM, DC03LA289KVM, DC03LA290KVM, DC03LA291KVM, DC03LA292KVM, DC03LA293KVM, DC03LA294KVM, DC03LA301KVM, DC03LA295KVM, DC03LA296KVM, DC03LA297KVM, DC03LA298KVM, DC03LA299KVM, DC03LA300KVM

We will update this status incident once resolved.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

27th July 2026

Los Angeles Datacenter Outage - LAXSSD2021DC03

We are aware that LAXSSD2021DC03 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.