All systems are operational

Past Incidents

20th November 2022

Dallas Datacenter OUTAGE - DAL109KVM

We are aware that DAL109KVM is currently experiencing issues (looks to be signs of a failing RAID controller).

We are currently looking into this node further with our on-site engineers, and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we are happy to assist.

San Jose Datacenter OUTAGE - SJ107KVM

We are aware that SJ107KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Atlanta Datacenter OUTAGE - ATL107KVM

We are aware that ATL107KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

UPDATE #2: It appears that this node is still experiencing symptoms - this time related to failed RAM. We are currently investigating this matter with on-site datacenter engineers and will replace the failed DIMM accordingly. In the meantime, you may find your service hosted on this node to be intermittently available.

UPDATE #3 : This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

19th November 2022

Los Angeles DC-02 OUTAGE - LAXSSD4038nerd6DC02

We are aware that LAXSSD4038nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - Multiple LA DC-02 host-nodes - LAXSSD106nerd1DC02 LAXSSD4033nerd6DC02 LAXSSD4037nerd6DC02

We are aware that there is currently a partial network outage in our few host-nodes of LAXSSD106nerd1DC02 LAXSSD4033nerd6DC02 LAXSSD4037nerd6DC02 LA DC02 datacenter location impacting some routes.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD4032nerd6DC02

We are aware that LAXSSD4032nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

18th November 2022

Dallas Datacenter OUTAGE - DAL126KVM

We are aware that DAL126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter Maintenance for CHI123KVM (One KVM VPS Node in Chicago)

Maintenance will soon commence for CHI123KVM (one KVM VPS node in Chicago). Customers on this node were already sent an e-mail with this maintenance notification.

We will update this status page as resolved once this maintenance is completed. As mentioned in the maintenance notification email, we expect for actual downtime to be under 45-60 minutes.

UPDATE: This maintenance window is now completed. We will now be closing out this status incident as resolved. If you have any questions or if your VM is still inaccessible, please open a support ticket and we'd be happy to assist you.

Seattle Datacenter Outage - SEA105KVM (One KVM VPS Node in Seattle )

We are aware that SEA105KVM (one KVM VPS node in Seattle ) is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network related problem specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

17th November 2022

No incidents reported

16th November 2022

Atlanta Datacenter OUTAGE - ATL115KVM

We are aware that ATL115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.