All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

2nd October 2021

Atlanta Datacenter OUTAGE- ATLRYZEN100

We are aware that ATLRYZEN100 is experiencing network connectivity issues. We are currently looking into these nodes further and will update with more information as soon as possible

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

1st October 2021

New York Datacenter Outage - P011NYKVM

We are aware that P011NYKVM is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a kernel-related issue specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist

OUTAGE- ATLRYZEN101

We are aware that ATLRYZEN101 is experiencing network connectivity issues. We are currently looking into these nodes further and will update with more information as soon as possible.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Outage - P012NYKVM

We are aware that P012NYKVM is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a kernel-related issue specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

30th September 2021

Dallas Datacenter DALRYZEN103

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

29th September 2021

New York Datacenter Outage - P008NYKVM (One Ryzen VPS Node in New York)

We are aware that P008NYKVM (One VPS Node in New York) is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network-related problem specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist

Dallas Datacenter Outage - DALRYZEN103 (One Ryzen VPS Node in Dallas)

We are aware that DALRYZEN103 (One Ryzen VPS Node in Dallas) is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network-related problem specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist

28th September 2021

No incidents reported

27th September 2021

San Jose Datacenter Outage - SJ126KVM (One KVM VPS Node in San Jose)

We are aware that SJ126KVM (one KVM VPS node in San Jose) is experiencing issues. We are currently looking into this node further.

UPDATE: There is a physical hardware component related failure on this server. The on-site datacenter technicians are currently running diagnostics on this server in order to be able to narrow down and identify which component is faulty so that we can replace the correct failed part accordingly. We appreciate your patience while these diagnostics are being ran.

We will share additional updates as soon as we know more.

UPDATE #2: We are still working on this matter. We will continue to make progress on this and will keep affected customers updated.

UPDATE #3: Additional information regarding this matter was emailed to all SJ126KVM customers.