All systems are operational

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To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

18th December 2021

San Jose Datacenter Outage (San Jose Network)

We are aware that there is currently a partial network outage in our San Jose datacenter location impacting some routes. Our network engineering team is currently looking into this further. We will have more information on this shortly.

UPDATE: As of now, all systems network connectivity have been restored. Our upstream's network engineering team is monitoring DDoS and doing their best to mitigate, if you are seeing any issues with your instance or service, feel free to reach out via ticket and we'll be happy to help.

San Jose Datacenter Outage -San Jose multiple nodes

We are aware that there is currently a partial network outage in our San Jose datacenter location impacting some routes. Our network engineering team is currently looking into this further. We will have more information on this shortly.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Atlanta Datacenter OUTAGE ATLRYZEN101

We are aware that ATLRYZEN101 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

17th December 2021

San Jose Datacenter SJ116KVM (One KVM VPS Node in San Jose)

We are aware that SJ116KVM (one KVM VPS node in San Jose) is experiencing I/O issues that could be impactful to production. As a result, we need to perform an emergency maintenance on this server.

On-site datacenter technicians have been dispatched/requested to physically inspect this server, you may notice some downtime while we work on this server physically. We will update this status incident with additional details shortly.

UPDATE #1: On-site datacenter technicians are actively working on troubleshooting this matter. We will share additional updates once available.

UPDATE #2: We are currently running a FSCK check on this server and will update with the status shortly.

UPDATE #3: FSCK is now completed and this server is now back online. VM's are also responsive - if you're experiencing any issues or if you have any questions, feel free to open a support ticket.

Atlanta Datacenter OUTAGE ATLRYZEN101

We are aware that ATLRYZEN101 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

16th December 2021

No incidents reported

15th December 2021

No incidents reported

14th December 2021

Los Angeles DC-02 OUTAGE LAXSSD5009nerd3DC02

We are aware that LAXSSD5009nerd3DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

13th December 2021

Los Angeles DC-02 Fiber5 hosting server

We are aware that the Fiber5 server is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network glitch specific to this server only, the server is now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.