All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

30th January 2022

Los Angeles DC-02 Outage - LAXSSD5007nerd3DC02

We are aware that LAXSSD5007nerd3DC02 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE DAL109KVM

We are aware that DAL109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

29th January 2022

No incidents reported

28th January 2022

Los Angeles DC-02 Outage - LAXSSD4024nerd6DC02 (One KVM VPS Node in Los Angeles)

We are aware that LAXSSD4024nerd6DC02 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

27th January 2022

San Jose Datacenter SJ139KVM

We are aware that SJ139KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This server has a faulty DIMM, we have a request in with facility hands to replace the faulty stick of RAM. We will update this incident once this matter is resolved.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

26th January 2022

Los Angeles DC-02 LAXSSD770nerd1DC02

We are aware that LAXSSD770nerd1DC02 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter Outage - P013NYKVM

We are aware that P013NYKVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL107KVM

We are aware that DAL107KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

25th January 2022

Chicago Datacenter Outage - CHIRYZEN105

We are aware that CHIRYZEN105 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: We're aware of some VM's on this host node not booting up, and are currently looking into this.

UPDATE: We have VM's back online for the time being. However, we have detected that one of the NVMe's on this server are no longer being detected by the OS, this can cause temporary I/O degradation. We are going to have facility hands take this server down shortly to rectify this. Once facility hands takes the server offline physically to work on correcting this, you may notice your VM's go offline again for a short period of time. Rest assured, we'll do everything possible to keep downtime to a minimum.

UPDATE: Facility hands (on-site team) is working on this now.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.