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About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

11th February 2022

Chicago Datacenter Scheduled Maintenance - CHIRYZEN105

CHIRYZEN105 (one Ryzen KVM VPS node in Chicago) is currently undergoing scheduled maintenance. Affected customers were sent an e-mail concerning the scope of the maintenance and timeframe over a week ago. We will have this maintenance completed shortly.

UPDATE: This is now completed. If you have any questions, please feel free to contact us.

Los Angeles DC-02 OUTAGE - LAXSSD770nerd1DC02

We are aware that LAXSSD770nerd1DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter Outage - DAL112KVM (One KVM VPS Node in Dallas )

We are aware that DAL112KVM (one KVM VPS node in Dallas ) is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network-related problem specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

10th February 2022

Los Angeles DC-02 OUTAGE - fiber10 Shared Hosting Server

We are aware that fiber10 Shared Hosting Server is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network-related problem specific to the Fiber10 shared server. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter Outage- SJ126KVM -(One KVM VPS Node in San Jose)

We are aware that SJ126KVM is currently experiencing network connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. It was a network glitch specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter Outage - P001NYKVM (One KVM VPS Node in New York)

We are aware that P001NYKVM (one KVM VPS node in New York ) is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network-related problem specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

9th February 2022

San Jose Datacenter SJ140KVM (One KVM VPS Node in San Jose)

We are aware that SJ140KVM is currently experiencing network connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved, if you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Network NIC Issue - LAXSSD890nerd2DC02

We are aware that is LAXSSD890nerd2DC02 currently experiencing network related connectivity issues.

Our technicians suspect this may be a bad NIC connection, on-site technicians are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved, if you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter Intermittent Network Connectivity in San Jose Datacenter

We are aware of intermittent network connectivity affecting a small number of KVM VPS nodes in our San Jose datacenter.

We are currently investigating further into this matter.

UPDATE: This is now resolved, if you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ137KVM

We are aware that SJ137KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

8th February 2022

San Jose Datacenter DOWN - SJ126KVM

We are aware that SJ126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter SEA100KVM (One KVM VPS Node in Seattle)

We are aware that SEA100KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Partial Network Outage in Los Angeles DC-02

We are aware of a partial network outage in Los Angeles (impacting nodes: LAXSSD5000nerd3DC02 ,LAXSSD5008nerd3DC02 , LAXSSD5005nerd3DC02, LAXSSD5001nerd3DC02 , LAXSSD5006nerd3DC02, LAXSSD5004nerd3DC02, LAXSSD5003nerd3DC02, LAXSSD5002nerd3DC02 ).

UPDATE: Although our network engineering team managed to resolve this for most of the nodes, some nodes are still experiencing intermittent connectivity issues. We will provide additional updates on this matter once we have more information.

UPDATE: This is now fully resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

7th February 2022

Los Angeles DC-02 OUTAGE - fiber10 Shared Hosting Server

We are aware that fiber10 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter Outage - CHI116KVM

We are aware that is CHI116KVM currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE CHI116KVM

We are aware that is CHI116KVM currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.