All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

14th February 2022

Los Angeles DC-02 OUTAGE - fiber10 Shared Hosting Server

We are aware that fiber10 Shared Hosting Server is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

13th February 2022

Chicago Datacenter Outage- CHI114KVM

We are aware that CHI114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage- LAXSSD4026nerd6DC02

We are aware that LAXSSD4026nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Partial Network Outage in Los Angeles DC-02 affecting nerd6 KVM VPS nodes

We are aware that a small number of our KVM VPS nodes in our Los Angeles DC-02 location (nodes within the nerd6 section) are currently experiencing brief moments of intermittent network connectivity.

Our network engineering team is currently looking into this matter further, and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved, if you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD4026nerd6DC02

We are aware that LAXSSD4026nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

12th February 2022

Los Angeles DC-02 OUTAGE - LAXSSD5007nerd3DC02

We are aware that LAXSSD5007nerd3DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

11th February 2022

Chicago Datacenter Scheduled Maintenance - CHIRYZEN105

CHIRYZEN105 (one Ryzen KVM VPS node in Chicago) is currently undergoing scheduled maintenance. Affected customers were sent an e-mail concerning the scope of the maintenance and timeframe over a week ago. We will have this maintenance completed shortly.

UPDATE: This is now completed. If you have any questions, please feel free to contact us.

Los Angeles DC-02 OUTAGE - LAXSSD770nerd1DC02

We are aware that LAXSSD770nerd1DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter Outage - DAL112KVM (One KVM VPS Node in Dallas )

We are aware that DAL112KVM (one KVM VPS node in Dallas ) is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network-related problem specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

10th February 2022

Los Angeles DC-02 OUTAGE - fiber10 Shared Hosting Server

We are aware that fiber10 Shared Hosting Server is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network-related problem specific to the Fiber10 shared server. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter Outage- SJ126KVM -(One KVM VPS Node in San Jose)

We are aware that SJ126KVM is currently experiencing network connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. It was a network glitch specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter Outage - P001NYKVM (One KVM VPS Node in New York)

We are aware that P001NYKVM (one KVM VPS node in New York ) is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network-related problem specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

9th February 2022

San Jose Datacenter SJ140KVM (One KVM VPS Node in San Jose)

We are aware that SJ140KVM is currently experiencing network connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved, if you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Network NIC Issue - LAXSSD890nerd2DC02

We are aware that is LAXSSD890nerd2DC02 currently experiencing network related connectivity issues.

Our technicians suspect this may be a bad NIC connection, on-site technicians are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved, if you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter Intermittent Network Connectivity in San Jose Datacenter

We are aware of intermittent network connectivity affecting a small number of KVM VPS nodes in our San Jose datacenter.

We are currently investigating further into this matter.

UPDATE: This is now resolved, if you are still experiencing any issues please open a support ticket and we'd be happy to assist.