All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

27th March 2022

San Jose Datacenter SJ129KVM

We are aware that SJ129KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE- LAXSSD1050nerd2DC02

We are aware that LAXSSD1050nerd2DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

26th March 2022

Los Angeles DC-02 LAXSSD5009nerd3DC02

We are aware that LAXSSD5009nerd3DC02 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

25th March 2022

Los Angeles DC-01 - Scheduled Maintenance

Los Angeles DC-01 is currently undergoing Scheduled Maintenance for network equipment upgrades. The scope of this network maintenance will be running networking gear related security patches and OS updates. Affected customers were sent an e-mail notice with additional information.

During this maintenance window you may experience brief moments of intermittent network connectivity.

UPDATE: This maintenance window is now concluded.

Los Angeles DC-02 OUTAGE - LAXSSD4024nerd6DC02

We are aware that LAXSSD4024nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ136KVM

We are aware that SJ136KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ137KVM

We are aware that SJ137KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

24th March 2022

New York Datacenter NYRYZEN108

We are aware that NYRYZEN108 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ136KVM

We are aware that SJ136KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Frankfurt Datacenter DE1000 ( Shared/Reseller Hosting Server in Frankfurt,Germany )

We are aware that DE1000 ( shared/reseller hosting server in Frankfurt,Germany) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This issue has been escalated to our upstream provider, they are actively looking into this.

UPDATE: We have found a network drop on the server network interface while checking with the help of upstream provider. It has been resolved now with the help of them.

23rd March 2022

Strasbourg Datacenter FR1000 ( Shared/Reseller Hosting Server in Strasbourg, France)

We are aware that FR1000 ( Shared/Reseller Hosting Server in Strasbourg, France) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This issue has been escalated to our upstream provider, they are actively looking into this.

UPDATE: We have resolved the network issue on the server and the server is working fully now. We have already rectified the network issue with the help of upstream provider and it won’t happen again. Sorry for the inconvenience caused from our end.

Frankfurt Datacenter DE1000 ( Shared/Reseller Hosting Server in Frankfurt,Germany )

We are aware that DE1000 ( shared/reseller hosting server in Frankfurt,Germany) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This issue has been escalated to our upstream provider, they are actively looking into this.

UPDATE: We have resolved the network issue on the server and the server is working fully now. We have already rectified the network issue with the help of upstream provider and it won’t happen again. Sorry for the inconvenience cause from our end.

New York Datacenter Outage-NYRN100KVM ,NYRN102KVM,NYRN124KVM ,NYRN137KVM ,NYRYZEN101

We are aware that NYRN100KVM ,NYRN102KVM,NYRN124KVM ,NYRN137KVM ,NYRYZEN101 are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist

22nd March 2022

Atlanta Datacenter ATL103KVM, ATL107KVM, ATL108KVM, ATL102KVM, ATL106KVM

We are aware that ATL103KVM, ATL107KVM, ATL108KVM, ATL102KVM, ATL106KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist

San Jose Datacenter SJ136KV

We are aware that SJ136KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter NYRN126KVM

We are aware that NYRN126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist