All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

17th April 2022

No incidents reported

16th April 2022

No incidents reported

15th April 2022

San Jose Datacenter SJ102KVM, SJ116KVM, SJ117KVM, SJ144KVM,SJ131KVM,SJ141KVM,SJ126KVM,SJ123KVM,SJ132KVM,SJ136KVM,SJ139KVM,SJ150KVM -- Degraded Network Performance

We are currently investigating a network carrier level related issue with some San Jose VPS nodes of ours: SJ102KVM, SJ116KVM, SJ117KVM,SJ144KVM,SJ131KVM,SJ141KVM,SJ126KVM,SJ123KVM,SJ132KVM,SJ136KVM,SJ139KVM,SJ150KVM

Services hosted within these nodes are online and accessible, but may experience degraded performance. Network engineers upstream are actively working on these nodes.

Updates:' We are still working on it.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter Outage - SJ136KVM

We are aware that SJ136KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter Scheduled Maintenance: CHIRYZEN105

Scheduled maintenance for CHIRYZEN105 (one Ryzen KVM VPS Node in Chicago) is about to commence. Affected customers were sent an e-mail notification with advance notice (and details) in anticipation of this scheduled maintenance event.

We will update this status incident once the scheduled maintenance window has been concluded.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter Scheduled Maintenance: SEA103KVM

Scheduled maintenance for SEA103KVM (one KVM VPS Node in Seattle) is about to commence. Affected customers were sent an e-mail notification with advance notice (and details) in anticipation of this scheduled maintenance event.

We will update this status incident once the scheduled maintenance window has been concluded.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ126KVM

We are aware that SJ126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

14th April 2022

San Jose Datacenter Outage - SJ123KVM (One KVM VPS Node in San Jose)

We are aware that SJ123KVM (one KVM VPS node in San Jose) is currently not accessible.

We are currently looking into this node further.

UPDATE: This was a network routing issue with one of the network carriers in the network blend (Telia) - this has now been resolved. If you’re still experiencing any issues accessing your VM on SJ123KVM feel free to open a support ticket and we’d be happy to assist.

San Jose Datacenter Outage-SJ151KVM (One KVM VPS Node in San Jose)

We are aware that SJ151KVM (one KVM VPS Node in San Jose) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: We are still troubleshooting this machine physically, with the help of on-site datacenter technicians. We will share another update shortly. Thank you for your patience.

UPDATE: The server is currently on the workbench, and on-site datacenter technicians are still investigating into the issue with SJ151KVM.

UPDATE: This has been resolved.

13th April 2022

Chicago Datacenter Outage- CHI114KVM

We are aware that CHI114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.