Past Incidents

We are aware that LAXSSD6002nerd7DC02 is currently experiencing connectivity issues and high packet losses. We are currently looking into this node further and will provide additional updates on this matter once we have more information

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that LAXSSD6010nerd7DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE 1. The network team has been informed, and they are checking it.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that LAXSSD6001nerd7DC02is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

Update 1 - The network team has been informed, and they are checking it.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that LAXSSD6002nerd7DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that NYRN112KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that FR1000 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that DAL109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that LAXSSD4018nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that LAXSSD4029nerd6DC02 is currently experiencing intermittent connectivity. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

UPDATE 2: There's a packet loss again, we are investigating this.

UPDATE 3: Our upstream's network engineering team is monitoring DDoS and doing their best to mitigate it. If you are seeing any issues with your instance or service, feel free to reach out via ticket and we'll be happy to help.

UPDATE 4: Our upstream's network engineering team is still monitoring DDoS and doing their best to mitigate it. If you are seeing any issues with your instance or service, feel free to reach out via ticket and we'll be happy to help.

UPDATE 5: This is now resolved and there is no more packet loss. Please feel free to reach out if you are still experiencing any issues, or if you have any questions.

We are aware that Fiber6 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that SEA107KVM (one KVM VPS node in Seattle) is currently experiencing offline. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: It appears that the RAID controller is having issues, at this time we are having remote hands swap out the RAID card with another on that we have in stock. We will provide additional updates once available.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that SEA105KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that CHI101KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.