All systems are operational

Past Incidents

8th November 2022

Los Angeles DC-02 Outage - Fiber8 Shared Hosting Server

We are aware that Fiber8 (Shared/Reseller Hosting Server in Los Angeles) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL112KVM DAL108KVM

We are aware that DAL112KVM and DAL108KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This has now been resolved. If you are still experiencing any issues or if you have any questions, feel free to contact us and we'd be happy to assist you.

7th November 2022

New York Datacenter Partial Network Outage - New York Datacenter

We are currently investigating a partial network outage impacting a segment of servers hosted within our New York datacenter. During this time you may experience intermittent routing. We will update this status incident once we have a full resolution on this matter.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Strasbourg Datacenter OUTAGE - FR1000 Shared Hosting Server

We are aware that FR1000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 LAXSSD4032nerd6DC02 (One KVM VPS Node in Los Angeles )

We are aware that LAXSSD4032nerd6DC02 (one KVM VPS node in Los Angeles ) is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD106nerd1DC02

We are aware that LAXSSD106nerd1DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

6th November 2022

Strasbourg Datacenter Outage FR1000 Shared Hosting Server

We are aware that FR1000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage LAXSSD530nerd1DC02

We are aware that LAXSSD530nerd1DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage LAXSSD106nerd1DC02

We are aware that LAXSSD106nerd1DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

5th November 2022

Los Angeles DC-02 Outage - LAXSSD5007nerd3DC02

We are aware that LAXSSD5007nerd3DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter Outage - SJ126KVM

We are aware that SJ126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD6021nerd7DC02

We are aware that LAXSSD6021nerd7DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

UPDATE : It's experiencing connectivity issues again, we are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

4th November 2022

Los Angeles DC-02 OUTAGE - LAXSSD5007nerd3DC02

We are aware that LAXSSD5007nerd3DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Intermittent Network Connectivity in Los Angeles DC-02 impacting 6x nodes

We are currently investigating intermittent network connectivity impacting about half a dozen nodes in our Los Angeles DC-02 nodes (LAXSSD5802nerd2DC02, LAXSSD7004nerd2DC02, LAXSSD7002nerd2DC02, LAXSSD970nerd2DC02, LAXSSD5801nerd2DC02, and LAXSSD850nerd2DC02). We are currently looking into this.

UPDATE: The issue was resolved, we will continue to monitor this closely and if you have any questions or concerns, feel free to reach out to us. At this time the network is fully operational.

Los Angeles DC-02 Partial Network Outage in Los Angeles DC-02

We are aware of intermittent network connectivity affecting a small portion of our racks in our Los Angeles DC-02 location.

Network engineers are currently investigating this issue and we will provide more information as soon as possible.

UPDATE: The routing issue was resolved, we will continue to monitor this closely and if you have any questions or concerns, feel free to reach out to us. At this time the network is fully operational.