All systems are operational

Past Incidents

30th December 2022

Chicago Datacenter OUTAGE - CHI114KVM

We are aware that CHI114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHI135KVM

We are aware that CHI135KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

29th December 2022

No incidents reported

28th December 2022

No incidents reported

27th December 2022

Los Angeles DC-02 OUTAGE - LAXSSD4009nerd6DC02

We are aware that LAXSSD4009nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information. UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter SJ172KVM and SJ163KVM (Two KVM VPS Nodes in San Jose)

SJ172KVM and SJ163KVM will be going offline at 11 AM Pacific for scheduled maintenance. Affected customers were sent an email in advance (last week) with this maintenance timeframe and details.

We will update this status incident once the maintenance is completed.

UPDATE: This maintenance is now completed. We will be closing out this incident now.

Miami Datacenter Outage - MIA1000 Shared Hosting Server

We are aware that MIA1000 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage - Multiple LA nodes down

We are aware that Multiple LA nodes ( LAXSSD1040nerd2DC02, LAXSSD990nerd2DC02, LAXSSD1050nerd2DC02, LAXSSD850nerd2DC02, LAXSSD1150nerd2DC02, LAXSSD910nerd2DC02, LAXSSD1080nerd2DC02, LAXSSD920nerd2DC02, LAXSSD1070nerd2DC02, LAXSSD7004nerd2DC02) are experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

26th December 2022

Los Angeles DC-02 HIGH PACKET LOSS - LAXKVM301nerd5DC02, LAXKVM319nerd5DC02, LAXSSD2000nerd5DC02 LAXKVM303nerd5DC02

We are aware that LAXKVM301nerd5DC02. LAXKVM319nerd5DC02 LAXSSD2000nerd5DC02 LAXKVM303nerd5DC02 is currently experiencing a high packet loss issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

25th December 2022

Dallas Datacenter OUTAGE - DAL128KVM

We are aware that DAL128KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.