Some systems are experiencing issues

Past Incidents

7th January 2023

New York Datacenter OUTAGE - NYRN115KVM

We are aware that NYRN115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN156KVM

We are aware that NYRN156KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

6th January 2023

Chicago Datacenter RAM Replacement - CHI135KVM

We will be taking CHI135KVM offline shortly for an emergency RAM replacement, due to two failed DIMM's identified on this server. Downtime should be less than 30 minutes.

Existing customers on CHI135KVM were sent an email notification with details. We will update this status incident as resolved once the RAM replacement is completed.

UPDATE: RAM replacement on CHI135KVM has been completed. Please feel free to open a ticket if you have any questions.

Chicago Datacenter OUTAGE - CHI135KVM

We are aware that CHI135KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

5th January 2023

No incidents reported

4th January 2023

No incidents reported

3rd January 2023

Miami Datacenter MIA1000 (One Shared Hosting Server in Miami)

We are aware that MIA1000 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHI135KVM

We are aware that CHI135KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter Emergency Maintenance on CHI135KVM

We will be taking host node CHI135KVM (one KVM VPS node in Chicago) offline shortly for an emergency maintenance. Customers on this host node were sent an email with additional information.

Estimated downtime is less than one hour. We will update this status incident once resolved.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ126KVM

We are aware that SJ126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

2nd January 2023

Los Angeles DC-02 OUTAGE - LAXSSD5800nerd2DC02

We are aware that LAXSSD5800nerd2DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.