All systems are operational

Past Incidents

5th April 2023

Seattle Datacenter Outage - SEA103KVM (One KVM VPS Node in Seattle )

We are aware that SEA103KVM (One KVM VPS Node in Seattle ) is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network related problem specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - Fiber 9 (One Shared/Reseller Hosting Server in Los Angeles )

We are aware that Fiber9 (One Shared/Reseller Hosting Server in Los Angeles ) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved by rebooting the server quickly. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter Outage - SEA106KVM (One KVM VPS Node in Seattle )

We are aware that SEA106KVM (one KVM VPS node in Seattle) is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network glitch specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter Multiple Seattle nodes down

We are aware that multiple Seattle nodes ( SEA106KVM , SEA124KVM, SEA125KVM,SEA107KVM,SEARYZEN101, SEARYZEN100) are experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network glitch specific to those nodes only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

4th April 2023

No incidents reported

3rd April 2023

San Jose Datacenter OUTAGE - SJ129KVM

We are aware that the node SJ129KVM currently experiencing connectivity issues. We are currently looking into this nodes further and will provide additional updates on this matter once we have more information.

UPDATE: There appears to be an underlying hardware issue with this host node. Our Engineers are actively working with the datacenter remote hands to troubleshoot this server. Thank you for your patience. We will share additional updates once available.

UPDATE: This is still being worked on.

UPDATE: SJ129KVM customers were sent a follow-up email with additional information. We will now be closing out this status incident.

Miami Datacenter OUTAGE - MIA1000 (One Shared/Reseller Hosting Server in Miami)

We are aware that MIA1000 (One Shared/Reseller Hosting Server in Miami) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

2nd April 2023

No incidents reported

1st April 2023

Dallas Datacenter OUTAGE - DAL115KVM

We are aware that DAL115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: We are still looking into this matter as it looks to be a RAID controller related problem, thank you for your patience. We will share additional updates once available.

UPDATE: On-site datacenter engineers are still working on this server. We are closely coordinating with them to ensure a prompt resolution and conclusion of this matter. Thank you again for your continued patience.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL109KVM

We are aware that DAL109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL115KVM

We are aware that DAL115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

Update: We are still investigating the issues related to the hardware part; please standby for further updates.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

31st March 2023

Seattle Datacenter Outage- SEA108KVM

We are aware that SEA108KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.