All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

27th April 2023

Dallas Datacenter OUTAGE - DAL110KVM

We are aware that DAL110KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

26th April 2023

Chicago Datacenter Outage - CHI112KVM

We are aware that CHI112KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter Outage - SEA104KVM

We are aware that SEA104KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

25th April 2023

Dallas Datacenter OUTAGE - DAL110KVM

We are aware that DAL110KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL109KVM

We are aware that DAL109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

24th April 2023

Atlanta Datacenter Outage - ATL115KVM

We are aware that ATL115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL131KVM

We are aware that DAL131KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

23rd April 2023

San Jose Datacenter OUTAGE - SJ182KVM

We are aware that SJ182KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE 1: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

UPDATE 2: It's down again. The upstream provider is reseating the raid controller to fix the issue. It will be resolved soon. Please follow the status page - https://status.racknerd.com/

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter Outage - SJ117KVM

We are aware that SJ117KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

22nd April 2023

San Jose Datacenter OUTAGE - SJ117KVM

We are aware that SJ117KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.