All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

7th June 2023

No incidents reported

6th June 2023

No incidents reported

5th June 2023

No incidents reported

4th June 2023

Chicago Datacenter OUTAGE - CHI117KVM

We are aware that CHI117KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN114KVM

We are aware that NYRN114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD770nerd1DC02

We are aware that LAXSSD770nerd1DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE-SJ139KVM

We are aware that SJ139KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Atlanta Datacenter OUTAGE - ATL125KVM

We are aware that ATL125KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

3rd June 2023

Frankfurt Datacenter OUTAGE - DE2000 (One Shared/Reseller Hosting Server in Frankfurt)

We are aware that DE2000 (One Shared/Reseller Hosting Server in Frankfurt) is currently experiencing connectivity issues. This issue is unrelated to the previous incident.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: We are still monitoring this server closely in order to ensure stability. Services should be operating normally at this time.

UPDATE: We have implemented some enhanced firewall and web server level rules to help prevent unwanted traffic and attacks towards this server. This is a temporary measure to ensure this server fully stabilizes. During this time, you may experience false positives in your uptime monitors (if you are using any), though rest assured, your website is actually up and loading fine.

UPDATE: Services continue to be stable and websites are loading without any issues. Firewall sensitivity has been significantly reduced as of now to ensure most real world use cases are not negatively impacted. For now, only some external uptime monitoring services (for example Pingdom, UptimeRobot, etc) may be blocked due to excessive connections from ping probe IPs, which may create false positives in monitoring. That will be fixed too in the coming day or two once we further reduce the firewall sensitivity some more.