Past Incidents

As a follow up to today's earlier network incident in Los Angeles DC-02, we are aware of a few select servers that are still experiencing connectivity / routing issues. We are looking into these individually.

We will update once everything looks to be fully resolved from our end.

UPDATE: Things look to be stabilizing. Before we close this out as fully resolved, we will continue to keep a close eye on the network to ensure everything remains optimal. In the meantime, we will move this incident to "Watching" status.

UPDATE: We have been monitoring the status of the Los Angeles DC-02 network, and conclude it to be stable, without any issues or hiccups. This is now considered fully resolved and we will now proceed to close out this status incident.

We are aware of temporary fluctuations in BGP (when originating from a select few network routes) within our Los Angeles DC-02 datacenter location.

Network Engineers are actively looking into this issue, and our plan at the moment is to re-route against the problematic carrier. In the meantime, you should not notice a complete outage or downtime during this time, as only a select few network routes seem to be impacted.

ETA for a full and complete resolution on this is 1 hour or less.

UPDATE: This is now resolved, all routes should be back to normal. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that SJ126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

We are aware that SJ119KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.