All systems are operational

Past Incidents

26th July 2023

Atlanta Datacenter OUTAGE - ATL125KVM

We are aware that ATL125KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter MIA1000 - Shared hosting server

We are aware that Mia1000 - Shared hosting server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Fiber9 - Shared hosting server

We are aware that Fiber9 - Shared hosting server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL109KVM

We are aware that DAL109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

25th July 2023

Atlanta Datacenter OUTAGE - ATLRYZEN103

We are aware that ATLRYZEN103 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Atlanta Datacenter Scheduled Maintenance - ATLRYZEN100

ATLRYZEN100 will be going offline for scheduled maintenance shortly. Affected customers hosted on this node were sent an email notification with details earlier. We will update this status incident once the scheduled maintenance window has been concluded.

UPDATE: The maintenance is now completed.

Seattle Datacenter SEA101KVM and SEA130KVM

We are aware that two of our host nodes in our Seattle datacenter location (SEA101KVM and SEA130KVM) are currently experiencing connectivity issues.

We are currently looking into these nodes further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Atlanta Datacenter OUTAGE - ATL125KVM

We are aware that ATL125KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter Scheduled Maintenance - Seattle Datacenter

The following physical host nodes located in our Seattle datacenter will be going offline shortly for scheduled maintenance. Affected customers were already sent an email 2 weeks ago with the maintenance details.

SEA124KVM, SEA125KVM, SEA102KVM, SEA130KVM, SEA106KVM, SEA109KVM, SEA108KVM, SEA107KVM, SEA132KVM, SEA101KVM, SEARYZEN100, SEARYZEN101, SEA112KVM

We will update this status incident once the maintenance window has been completed.

UPDATE: Great news -- ahead of schedule, the maintenance window is now fully completed. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

24th July 2023

Atlanta Datacenter OUTAGE - ATLRYZEN100

We are aware that ATLRYZEN100 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: We are having our on-site team replace the motherboard on this server. We ask for your patience during this time.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

23rd July 2023

Seattle Datacenter Seattle - Partial Network Outage

We are aware of a partial network outage in our Seattle datacenter location. Our upstream is currently investigating this further and we will share additional updates once available.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

22nd July 2023

Atlanta Datacenter OUTAGE - ATL125KVM

We are aware that ATL125KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Atlanta Datacenter OUTAGE - ATL122KVM

We are aware that ATL122KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD2002nerd5DC02

We are aware that LAXSSD2002nerd5DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

21st July 2023

Atlanta Datacenter OUTAGE - ATL125KVM

We are aware that ATL125KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.