All systems are operational

North America

Los Angeles DC-02

Operational

Los Angeles DC-03

Operational

Utah Datacenter

Operational

San Jose Datacenter

Operational

Seattle Datacenter

Operational

Chicago Datacenter

Operational

Dallas Datacenter

Operational

New York Datacenter

Operational

New Jersey Datacenter

Operational

Atlanta Datacenter

Operational

Tampa Datacenter

Operational

Ashburn Datacenter

Operational

Montreal Datacenter

Operational

Miami Datacenter

Operational

Europe

London Datacenter

Operational

Amsterdam Datacenter

Operational

Frankfurt Datacenter

Operational

Strasbourg Datacenter

Operational

Asia

Singapore Datacenter

Operational

Past Incidents

25th September 2023

Strasbourg Datacenter Partial Network Outage - Strasbourg, France Datacenter Location

We are investigating a DDoS attack impacting a number of nodes in our Strasbourg, France datacenter location, and will provide additional updates on this matter once we have more information.

UPDATE: DDoS filtering is active across the network, including ICMP filtering. That being said, you may notice false positives in third party monitoring services during this time due to the nature of the DDoS filtering, though services should be online and accessible. If you are still experiencing any issues, please attempt to reboot your VPS from within the SolusVM control panel, or open a support ticket for assistance from our Technical Support team.

We will continue to monitor this situation closely to ensure network uptime. We will move this incident to "Watching" status for the meantime.

UPDATE: This is fully resolved.

24th September 2023

Los Angeles DC-02 OUTAGE - LAXSSD4033nerd6DC02

We are aware that LAXSSD4033nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD4033nerd6DC02

We are aware that LAXSSD4033nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD4033nerd6DC02 LAXSSD4039nerd6DC02 LAXSSD4038nerd6DC02 & LAXSSD4031nerd6DC02

We are aware that LAXSSD4033nerd6DC02 LAXSSD4039nerd6DC02 LAXSSD4038nerd6DC02 & LAXSSD4031nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA1000 (One Shared/Reseller Hosting Server in Miami)

We are aware that MIA1000 (One Shared/Reseller Hosting Server in Miami) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE -LAXSSD4033nerd6DC02 , LAXSSD4039nerd6DC02, LAXSSD4031nerd6DC02 and LAXSSD4038nerd6DC02

We are aware that LAXSSD4033nerd6DC02 , LAXSSD4039nerd6DC02, LAXSSD4031nerd6DC02 and LAXSSD4038nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

23rd September 2023

Miami Datacenter OUTAGE - MIA1000 (One Shared/Reseller Hosting Server in Miami)

We are aware that MIA1000 (One Shared/Reseller Hosting Server in Miami) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA2000

We are aware that MIA2000 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL139KVM

We are aware that DAL139KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHI112KVM

We are aware that CHI112KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL156KVM

We are aware that DAL156KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

22nd September 2023

Dallas Datacenter OUTAGE - DAL111KVM

We are aware that DAL111KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD700nerd1DC02

We are aware that LAXSSD700nerd1DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHI137KVM

We are aware that CHI137KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN153KVM

We are aware that NYRN153KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

21st September 2023

Strasbourg Datacenter OUTAGE - FR2000 Shared Hosting Server

We are aware that FR2000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAX014nerd4dc02WIN

We are aware that LAX014nerd4dc02WIN is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAX018nerd4dc02WIN

We are aware that LAX018nerd4dc02WIN is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAX017nerd4dc02WIN

We are aware that LAX017nerd4dc02WIN is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

20th September 2023

Los Angeles DC-02 OUTAGE - LAX015nerd4dc02WIN, LAX016nerd4dc02WIN

We are aware that LAX015nerd4dc02WIN & LAX016nerd4dc02WIN is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.