Some systems are experiencing issues

Past Incidents

28th September 2023

New York Datacenter OUTAGE - NYRN168KVM

We are aware that NYRN168KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

27th September 2023

No incidents reported

26th September 2023

Dallas Datacenter OUTAGE - DAL108KVM

We are aware that DAL108KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL121KVM

We are aware that DAL121KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE -SJ198KVM and SJRYZEN101

We are aware that SJ198KVM and SJRYZEN101 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJRYZEN102

We are aware that SJRYZEN102 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter OUTAGE - SEA109KVM

We are aware that SEA109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

25th September 2023

Miami Datacenter OUTAGE - MIA2000

We are aware that MIA2000 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Strasbourg Datacenter Partial Network Outage - Strasbourg, France Datacenter Location

We are investigating a DDoS attack impacting a number of nodes in our Strasbourg, France datacenter location, and will provide additional updates on this matter once we have more information.

UPDATE: DDoS filtering is active across the network, including ICMP filtering. That being said, you may notice false positives in third party monitoring services during this time due to the nature of the DDoS filtering, though services should be online and accessible. If you are still experiencing any issues, please attempt to reboot your VPS from within the SolusVM control panel, or open a support ticket for assistance from our Technical Support team.

We will continue to monitor this situation closely to ensure network uptime. We will move this incident to "Watching" status for the meantime.

UPDATE: This is fully resolved.

24th September 2023

Los Angeles DC-02 OUTAGE - LAXSSD4033nerd6DC02

We are aware that LAXSSD4033nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD4033nerd6DC02

We are aware that LAXSSD4033nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD4033nerd6DC02 LAXSSD4039nerd6DC02 LAXSSD4038nerd6DC02 & LAXSSD4031nerd6DC02

We are aware that LAXSSD4033nerd6DC02 LAXSSD4039nerd6DC02 LAXSSD4038nerd6DC02 & LAXSSD4031nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA1000 (One Shared/Reseller Hosting Server in Miami)

We are aware that MIA1000 (One Shared/Reseller Hosting Server in Miami) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE -LAXSSD4033nerd6DC02 , LAXSSD4039nerd6DC02, LAXSSD4031nerd6DC02 and LAXSSD4038nerd6DC02

We are aware that LAXSSD4033nerd6DC02 , LAXSSD4039nerd6DC02, LAXSSD4031nerd6DC02 and LAXSSD4038nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

23rd September 2023

Miami Datacenter OUTAGE - MIA1000 (One Shared/Reseller Hosting Server in Miami)

We are aware that MIA1000 (One Shared/Reseller Hosting Server in Miami) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA2000

We are aware that MIA2000 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL139KVM

We are aware that DAL139KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.