Some systems are experiencing issues

Past Incidents

17th October 2023

Atlanta Datacenter Partial Network Outage - Atlanta Datacenter Location - ATL108KVM ATL103KVM ATL124KVM ATL102KVM ATL107KVM

We are aware that there is currently a partial network outage in a few host-nodes of our ATLANTA LOCATION datacenter location - ATL108KVM ATL103KVM ATL124KVM ATL102KVM ATL107KVM impacting some routes.

Our network engineering team is currently looking into this further. We will have more information on this shortly.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD4013nerd6DC02

We are aware that LAXSSD4013nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

16th October 2023

No incidents reported

15th October 2023

New York Datacenter OUTAGE - NYRN111KVM

We are aware that NYRN111KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA1000 Shared Hosting Server

We are aware that MIA1000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter Scheduled Maintenance - Nodes: NYRN138KVM, NYRN146KVM

The following nodes will be going offline shortly for scheduled maintenance. Affected customers were already sent an email earlier with the maintenance details.

NYRN138KVM, NYRN146KVM

We will update this status incident once the maintenance window has been completed.

UPDATE :The maintenance has been completed successfully for NYRN146KVM. If you are still experiencing any issues, please open a support ticket, and we'd be happy to assist. Please stand by for further updates on NYRN138KVM.

UPDATE: This is now completed for NYRN138KVM as well. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA2000 (One Shared/Reseller Hosting Server in Miami)

We are aware that MIA2000 (One Shared/Reseller Hosting Server in Miami) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

14th October 2023

Dallas Datacenter OUTAGE - DAL137KVM

We are aware that DAL137KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

13th October 2023

Miami Datacenter OUTAGE - MIA1000 (One Shared/Reseller Hosting Server in Miami)

We are aware that MIA1000 (One Shared/Reseller Hosting Server in Miami) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL137KVM

We are aware that DAL137KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL137KVM

We are aware that DAL137KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.