All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

28th October 2023

Dallas Datacenter OUTAGE - DAL107KVM

We are aware that DAL107KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

27th October 2023

Dallas Datacenter OUTAGE - DAL109KVM

We are aware that DAL109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL111KVM

We are aware that DAL111KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHI114KVM

We are aware that CHI114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

26th October 2023

Seattle Datacenter OUTAGE - SEA108KVM

We are aware that SEA108KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

25th October 2023

Miami Datacenter OUTAGE - MIA1000 (One Shared/Reseller Hosting Server in Miami)

We are aware that MIA1000 (One Shared/Reseller Hosting Server in Miami) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

24th October 2023

Miami Datacenter Outage - MIA1000 Shared Hosting Server

We are aware that MIA1000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN131KVM

We are aware that NYRN131KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN187KVM

We are aware that NYRN187KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

23rd October 2023

New Jersey Datacenter Scheduled Datacenter Migration - New Jersey

A datacenter migration is currently ongoing for our New Jersey datacenter location. Affected clients were already sent an e-mail notification regarding this event last month, along with full details.

The timeframe provided to us by our datacenter provider in this location is as follows:

START TIME: 10/24/2023 12:00 AM Eastern

END TIME: 10/24/2023 12:00 PM Eastern

We will provide additional updates within this status incident once available. Thank you.

UPDATE: The migration process is actively being worked on by datacenter engineers. We anticipate a smooth transition and all IPs will remain the same. We will continue to share additional updates within this status incident once we know more information.

UPDATE: Things are still moving along at a good pace, and the servers are actively in the process of being transported by vehicle. We sincerely appreciate your patience and we will update once additional information is available.

UPDATE: The datacenter technicians are nearing arrival to the destination facility and we will provide additional updates once available.

UPDATE: The servers have safely arrived to the destination facility a little while ago, and we are preparing to rack the servers. We’ll continue to share updates within this status incident as they become available.

UPDATE: Most servers are re-racked and back online, we are working on the final batch at the moment and should be 100% completed shortly.

UPDATE: The datacenter migration has been completed successfully and all services are now back online. Feel free to open a ticket with us if you require any assistance.