All systems are operational

Past Incidents

25th December 2023

Atlanta Datacenter Partial Network Outage - Atlanta Datacenter Location

We are aware that there is currently a partial network outage in our Atlanta datacenter location impacting some routes.

Affected host-nodes - ATL135KVM ATL110KVM ATL133KVM ATL101KVM ATL106KVM ATL134KVM

Our network engineering team is currently looking into this further. We will have more information on this shortly.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Strasbourg Datacenter Partial network outage in our France datacenter

We are aware that Partial outage on France server location - currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Singapore Datacenter OUTAGE - SG1000, SG2000, SG3000 Shared Hosting Servers

We are aware that SG1000, SG2000, SG3000 Shared Hosting Servers are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: As this looks to be a network-related issue impacting these servers - the issue has been escalated. Our upstream and network engineers are actively looking into the issue. We will update this status page with more information once we have an update from them. We appreciate your patience and please know that this is our top priority to bring back online.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

24th December 2023

Dallas Datacenter OUTAGE - DAL126KVM

We are aware that DAL126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

23rd December 2023

Dallas Datacenter Outage - DAL126KVM

We are aware that DAL126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRYZEN101

We are aware that NYRYZEN101 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ182KVM

We are aware that SJ182KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL126KVM

We are aware that DAL126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

22nd December 2023

Los Angeles DC-02 OUTAGE - LAXSSD4010nerd6DC02

We are aware that LAXSSD4010nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRYZEN101

We are aware that NYRYZEN101 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

21st December 2023

Strasbourg Datacenter OUTAGE - Partial network outage in our France datacenter

We are aware that there is currently a partial network outage in our France datacenter location impacting some routes. Our network engineering team is currently looking into this further. We will have more information on this shortly.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter OUTAGE - SEA108KVM

We are aware that SEA108KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist