Some systems are experiencing issues

Past Incidents

31st January 2024

Ashburn Datacenter outage -7950XASH100

We are aware that 7950XASH100 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage - fiber10 Shared Hosting Server

We are aware that fiber10 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - fiber10 Shared Hosting Server

We are aware that "fiber10 Shared Hosting Server" is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

30th January 2024

New York Datacenter Outage - NYRN111KVM

We are aware that NYRN111KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter Outage - CHI122KVM

We are aware that CHI122KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter Outage - CHI116KVM

We are aware that CHI116KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

DNS Issue with one of our Shared Hosting Server Hostnames

We are currently investigating an issue related to DNS with one of our shared hosting server hostnames.

Our team is actively working on resolving this matter, and we appreciate your understanding and patience as we address and rectify the situation with our domain registrar.

UPDATE: This is now permanently resolved and we’ve since implemented additional redundant measures to prevent this from happening again in the future. All websites on our shared hosting nameservers and main server hostnames should now be loading without any issues.

29th January 2024

Dallas Datacenter Outage - DAL108KVM

We are aware that DAL108KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter MIA2000 Server - 503 Errors

We are aware that some websites hosted on the MIA2000 server (one of our Shared Hosting servers in Miami) are intermittently reporting a "503 Service Unavailable" error.

We have this resolved for most of the sites already and are still working on it. We'll update this status incident once we have a full resolution on this.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Ashburn Datacenter outage - 7950XASH100

We are aware that 7950XASH100 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

28th January 2024

San Jose Datacenter OUTAGE - SJ178KVM

We are aware that SJ178KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

27th January 2024

No incidents reported

26th January 2024

New York Datacenter OUTAGE - NYRN111KVM

We are aware that NYRN111KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL107KVM

We are aware that DAL107KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter Outage - NYRN198KVM

We are aware that NYRN198KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This node is still experiencing symptoms which will required extended offline troubleshooting, to help avoid prolonged downtime we are going to perform migrations of virtual machines over to another physical host node at this time (VM's will be migrated to another stable host node, NYRN222KVM). All data will be migrated intact and you will not notice any changes on your end (your VPS IP will also remain the same).