All systems are operational

Past Incidents

11th February 2024

Atlanta Datacenter OUTAGE - ATL124KVM

We are aware that ATL124KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL114KVM

We are aware that DAL114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

10th February 2024

Chicago Datacenter OUTAGE - CHI115KVM

We are aware that CHI115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

9th February 2024

New York Datacenter OUTAGE - 7950XNY301

We are aware that 7950XNY301 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

8th February 2024

No incidents reported

7th February 2024

Los Angeles DC-02 Outage - fiber10 Shared Hosting Server

We are aware that fiber10 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Singapore Datacenter Scheduled Maintenance - Singapore Datacenter

A scheduled maintenance window event is currently ongoing for our Singapore datacenter location. Affected clients were sent an e-mail notification regarding this scheduled maintenance event earlier along with full details.

This maintenance is now in progress, and being actively worked on. To summarize the maintenance event, an additional carrier will be added to the BGP Blend to significantly enhance connectivity in our Singapore datacenter location. There may be very brief periods of interruption as traffic shifts over.

UPDATE:The scheduled maintenance is now completed

San Jose Datacenter Scheduled Maintenance - "San Jose"

A few host-nodes in San Jose will be going offline shortly for scheduled maintenance. Affected customers were already sent an email earlier with the maintenance details.

SJ100KVM - This is now completed SJ101KVM - This is now completed SJ103KVM - This is now completed SJ155KVM - This is now completed SJ160KVM - This is now completed SJ102KVM - This is now completed SJ113KVM - This is now completed

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

6th February 2024

Dallas Datacenter Outage - DAL120KVM

We are aware that DAL120KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.