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To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

1st March 2024

San Jose Datacenter OUTAGE - SJ118KVM

We are aware that SJ118KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN214KVM

We are aware that NYRN214KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN101KVM

We are aware that NYRN101KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

29th February 2024

San Jose Datacenter Outage - SJ173KVM

We are aware that SJ173KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - Partial network outage in Dallas datacenter

We are aware that there is currently a partial network outage in our Dallas datacenter location impacting some routes. Our network engineering team is currently looking into this further. We will have more information on this shortly.

Affected host-nodes - DAL155KVM,DALRYZEN104,DAL124KVM, DAL123KVM,DALRYZEN102

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA2000 (One Shared/Reseller Hosting Server in Miami)

We are aware that MIA2000 (One Shared/Reseller Hosting Server in Miami) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

Update : The switch that this server is connected to is currently undergoing maintenance. Short downtime is expected until 13:00 UTC+1. We would notify once the maintenance is over. There was an Email that should have Informed you about this. Please refer to the email - "02/21/2024 Scheduled Maintenance - Miami Datacenter - Feb/29/2024" .

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

28th February 2024

New York Datacenter OUTAGE - NYRN168KVM

We are aware that NYRN168KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Miami Datacenter OUTAGE - MIA3000 Shared Hosting Server

We are aware that MIA3000 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

Update : On the switch the server is currently connected to is under the maintenance. The maintenance should be done today at 12:00 UTC. We would notify once the maintenance is over. There was an Email that should have Informed you about this. Please refer to the email - "02/21/2024 Scheduled Maintenance - Miami Datacenter"

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter Outage - SEA103KVM

We are aware SEA103KVM that is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN113KVM

We are aware that NYRN113KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

27th February 2024

Dallas Datacenter Outage - DAL107KVM

We are aware that DAL107KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

26th February 2024

San Jose Datacenter Outage - SJ217KVM

We are aware that SJ217KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter Outage - DAL108KVM,DAL112KVM,DAL114KVM

We are aware that DAL108KVM,DAL112KVM,DAL114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Packet Loss Impacting Some Ranges in Los Angeles DC-02

We are investigating packet loss impacting a couple IP ranges in our Los Angeles DC-02 location. We will update once more information is available.

UPDATE: This is now resolved.

San Jose Datacenter Outage - SJ217KVM

We are aware that SJ217KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter Outage - SEA117KVM

We are aware that SEA117KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHIRYZEN105

We are aware that CHIRYZEN105 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

25th February 2024

Dallas Datacenter OUTAGE - DAL139KVM

We are aware that DAL139KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.