Past Incidents

28th April 2024

OUTAGE - SEA103KVM

We are aware that "SEA103KVM" is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHI117KVM

We are aware that "CHI117KVM" is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN113KVM

We are aware that NYRN113KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Strasbourg Datacenter OUTAGE - FR111nerd2KVM

We are aware that FR111nerd2KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

27th April 2024

New York Datacenter Outage - NYRYZEN102

We are aware that NYRYZEN102 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter Outage - SJ182KVM

We are aware that SJ182KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage - LAXSSD6018nerd7DC02

We are aware that LAXSSD6018nerd7DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

OUTAGE - FR111nerd2KVM

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter OUTAGE - CHI150KVM

We are aware that CHI150KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL138KVM

We are aware that DAL138KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter Outage - DAL155KVM

We are aware that DAL155KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

26th April 2024

Seattle Datacenter Global packet loss affecting Seattle region

We are experiencing high packet loss on all Ryzen and KVM nodes in the Seattle region which is reflecting intermittent network routing issues to all nodes. We are currently looking into this matter along with the upstream provider and will mitigate the issue as early as possible.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter Outage - NYRN199KVM (One KVM VPS Node in New York)

We are aware that NYRN199KVM (one KVM VPS node in New York ) is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. It was a network related problem specific to this host node only, all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

25th April 2024

San Jose Datacenter Outage -7950XSJ300

We are aware that 7950XSJ300 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

24th April 2024

San Jose Datacenter Outage - SJ178KVM

We are aware that SJ178KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.