Some systems are experiencing issues

Past Incidents

14th May 2024

San Jose Datacenter OUTAGE - SJ182KVM

We are aware that SJ182KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

13th May 2024

Chicago Datacenter Outage - CHI114KVM

We are aware that CHI114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter OUTAGE - SEA100KVM,SEA119KVM

We are aware that SEA100KVM, and SEA119KVM are currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is still being looked into, some services have already been restored. We will have a full and complete resolution on this shortly. We appreciate your patience!

UPDATE: We've implemented a fix and are monitoring it for stability. Services should be fully operational at this time.

Chicago Datacenter OUTAGE - CHI155KVM

We are aware that CHI155KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter OUTAGE - SEA119KVM

We are aware that SEA119KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

12th May 2024

Dallas Datacenter OUTAGE - DAL107KVM

We are aware that DAL107KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

11th May 2024

Seattle Datacenter OUTAGE - SEA137KVM

We are aware that SEA137KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter SEA137KVM

We are aware that SEA137KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter OUTAGE - NYRN114KVM

We are aware that NYRN114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

10th May 2024

Los Angeles DC-02 Partial outage - Los Angeles DC-02 Datacenter- LAXSSD3010nerd3DC02, LAXSSD3013nerd3DC02, LAXSSD3003nerd3DC02, LAXSSD3001nerd3DC02 6:33

We are aware that the few host-nodes of LA DC-02 -LAXSSD3010nerd3DC02, LAXSSD3013nerd3DC02, LAXSSD3003nerd3DC02, LAXSSD3001nerd3DC02 6:33 are currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

New York Datacenter Outage - NYRYZEN102

We are aware that NYRYZEN102 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

9th May 2024

No incidents reported