We are aware that 7950XSJ300 is currently experiencing connectivity issues.
We are currently looking into this node further and will provide additional updates on this matter once we have more information.
UPDATE: We are still investigating the issues with this node, and appreciate your patience. We hope to have this resolved shortly.
UPDATE: We're still troubleshooting this machine with our remote hands team in San Jose. We currently have the issue narrowed down to a motherboard or PSU issue. We are currently attempting to resolve the issue with our spares. The storage/data on this node is unaffected, and will remain intact.
We are still working on potential solutions here, and in the meantime we did go ahead and overnight additional parts in the event that our existing inventory/spare parts are not compatible with this machine. As an estimate/ETA, please plan for a worse case scenario of an estimated resolution time of tomorrow (should we need to wait for our overnight package to arrive), or best case later today (in the event we are able to resolve using other avenues/parts).
UPDATE: The package is arriving at 1 PM local time today (a few hours from now). We'll keep you posted with our progress.
UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
