All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

12th January 2025

No incidents reported

11th January 2025

Los Angeles DC-02 OUTAGE - FIBER12 (One Shared/Reseller Hosting Server in Los Angeles DC-02)

We are aware that FIBER12 (One Shared/Reseller Hosting Server in Los Angeles DC-02) is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJ193KVM

We are aware that SJ193KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

10th January 2025

Los Angeles DC-02 OUTAGE-fiber8 Shared Hosting Server

We are aware that fiber8 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage - fiber10 Shared Hosting Server

We are aware that fiber10 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Partial Network Outage in Los Angeles DC-02 Datacenter Location

We are currently investigating a partial network outage affecting our Los Angeles DC-02 location. Initial indications suggest this may be due to a BGP flap. Our upstream's network engineering team is actively working to identify and resolve the issue.

We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

UPDATE: The partial network outage affecting our Los Angeles DC-02 location has been resolved, and services are now operating normally. Indications pointed to a BGP flap, which is actively being investigated by our upstream provider to prevent a future recurrence of the issue.

We are closely monitoring the situation and will re-update this status incident if any new information or issues arise.

In the meantime, we can consider this resolved. Please contact us if you are still experiencing any issues. Thank you for your patience and understanding.

Los Angeles DC-02 OUTAGE - fiber14 Shared Hosting Server

We are aware that Fiber 14 Shared Hosting Server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This appears to be a sophisticated DDoS attack targeted to one or more websites hosted on this server. We are actively working with our upstream providers to implement advanced DDoS mitigation rules, and we will have this resolved shortly.

UPDATE: The incident has been resolved at this time, and all websites hosted on Fiber14 are now loading and back to normal operation. Our team will continue to monitor closely and provide updates here should any new developments occur.

Los Angeles DC-02 Outage - fiber8 Shared Hosting Server

We are aware that fiber8 Shared Hosting Server is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

9th January 2025

Los Angeles DC-02 Outage - Fiber2 shared hosting server

We are aware that Fiber2 shared hosting server is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

8th January 2025

No incidents reported

7th January 2025

Los Angeles DC-02 OUTAGE - fiber13 Shared Hosting Server

We are aware that the fiber13 Shared Hosting Server is currently experiencing connectivity issues which looks to be a DDoS attack targeted towards this server.

We are working to mitigate this and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD105nerd1DC02

We are aware that LAXSSD105nerd1DC02 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - 7950XDAL301

We are aware that 7950XDAL301 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.