All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

25th January 2025

Chicago Datacenter OUTAGE - CHI114KVM

We are aware that CHI114KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

24th January 2025

Seattle Datacenter OUTAGE - SEA137KVM

We are aware that SEA137KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

23rd January 2025

Los Angeles DC-02 OUTAGE - Fiber14

We are aware that Fiber14 is currently experiencing connectivity issues. We are looking into this node further and will provide additional updates once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist

22nd January 2025

Atlanta Datacenter OUTAGE - ATL124KVM, ATL103KVM, ATL107KVM, ATL102KVM, ATL108KVM

We are aware that "ATL124KVM ATL103KVM ATL107KVM ATL102KVM ATL108KVM" are currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

21st January 2025

Los Angeles DC-02 OUTAGE - LAXSSD7003nerd2DC02

We are aware that LAXSSD7003nerd2DC02 is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

UPDATE: We are seeing a recurrence of the previous issues with LAXSSD7003nerd2DC02. Our team is investigating this further.

UPDATE: This is now resolved again. We are keeping a close eye on this. If you experience any issues, please open a support ticket and we'll assist immediately.

New York Datacenter OUTAGE - NYRN199KVM

We are aware that NYRN199KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dublin Datacenter Scheduled Maintenance - DUB099KVM, DUB105KVM, DUB108KVM

A scheduled maintenance window event is currently ongoing in our Dublin datacenter, impacting three physical host nodes (DUB099KVM, DUB105KVM, and DUB108KVM). Affected clients were sent an e-mail notification regarding this scheduled maintenance event earlier along with full details.

This maintenance is now in progress, and being actively worked on. We will update this status incident once fully resolved.

UPDATE: This is now completed.

San Jose Datacenter Outage - SJ126KVM

We are aware that SJ126KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

20th January 2025

Los Angeles DC-02 RAID Array Rebuild on LAXSSD4024nerd6DC02

We are currently performing a RAID array rebuild on the "LAXSSD4024nerd6DC02" node located in Los Angeles DC-02. During this process, you may experience degraded performance or slower-than-usual I/O speeds.

This is a necessary maintenance task to ensure the integrity and reliability of the RAID array. The rebuild is expected to complete within the next 24 hours or less, and we will update this status once the process has been finalized.

We appreciate your patience and understanding as we work to maintain optimal performance and data integrity. If you have any questions or concerns, please don't hesitate to reach out to our support team.

New York Datacenter Outage - NYRN113KVM

We are aware that NYRN113KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.