19th December 2021

Los Angeles DC-02 Outage impacting 4 KVM VPS Nodes in Los Angeles DC-02

We are aware that LAXSSD4026nerd6DC02, LAXSSD4027nerd6DC02, LAXSSD4028nerd6DC02, and LAXSSD4029nerd6DC02 (four KVM VPS nodes in Los Angeles DC-02) is currently experiencing connectivity issues. We believe it may be an issue isolated to this rack.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved, this was as a result of a faulty/degraded power strip within the rack, which has now been replaced. These nodes are now back online, and VM's are accessible. If you have any questions, please open a support ticket.