We are aware that one of our KVM VPS host nodes in New York, NYRN106KVM, is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.
UPDATE: We are still troubleshooting this, it appears to be related to an underlying hardware problem. While we are actively working on this, this may take some time to properly troubleshoot before any progress is made here. Rest assured, we'll share additional updates within this status incident once available. We sincerely appreciate your patience.
UPDATE: A resolution plan is currently in progress and is being actively executed by our technicians. We will provide another update on here once a full conclusion has been reached.
UPDATE: We have identified and initiated a resolution strategy (affected clients have been notified via email with details). We are now closing this status incident, but our support team is available 24/7 for any further assistance. Please don't hesitate to contact us via support ticket if you have any questions.