To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

25th September 2024

Frankfurt Datacenter Outage - DE5000 Shared Hosting Server

We are aware that DE5000 Shared Hosting Server is currently experiencing connectivity issues.

We are currently looking into this server further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.