We are aware that is currently experiencing some issues against newly created VMs. We had to reboot the host-node - DAL177KVM
We will provide additional updates on this matter once we have more information.
UPDATE : We are aware that the host-node DAL177KVM currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.
UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.