As a follow up to our previous maintenance (Incident ID 2576), we will soon be implementing the second and last phase of the backend optimizations towards RackNerd's web server infrastructure. RackNerd's Website and Client Portal will be undergoing scheduled maintenance for backend optimizations during the following timeframe:
Maintenance Start Date: December 1, 2024
Maintenance Start Time: 11:00 AM PST
Maintenance End Time: 12:00 PM PST
Impact: The RackNerd Website and Client Portal may experience up to 10 minutes of downtime at any point within this maintenance window. Client servers and hosted services will not be affected and will remain online.
If you require assistance during this maintenance timeframe, please e-mail us at [email protected], or submit a support ticket in our client area after the maintenance window is completed.
We will be moving this status incident to active once the maintenance window commences.
UPDATE: This is now in progress.
UPDATE: This has been completed.
