The following message was just sent out via e-mail to affected customers on the node: NYRYZEN103 (one Ryzen KVM VPS Node in New York):
You are receiving this email because you have one or more VPS hosted on the node: NYRYZEN103.
One of the NVMe's have gone undetected on this server and to prevent any issues in production, we are scheduling an emergency maintenance window for our on-site technicians to physically inspect this server and remedy accordingly.
Given the nature of the issue, it is in everyone's best interest that we do this as soon as possible, rather than scheduling this for a future date (to avoid the possibility of any major issues/symptoms from developing). We will be proceeding with this task at the earliest availability of the datacenter technicians. At any point within the next 1-2 hours, you may observe up to 30 minutes of downtime to your VM. We will strive to keep downtime to a minimum.
If you have any questions or concerns please create a ticket with our support team.
Thank you, RackNerd Operations
UPDATE: This maintenance is now completed successfully, VM's are back online and the server is now in good health.