20th May 2021

Los Angeles DC-05 - Intermittent Network Connectivity

We are aware that some end-users may be experiencing symptoms of intermittent network connectivity for servers hosted out of our Los Angeles DC-05 location.

This network related issue has been escalated upstream (to Sharktech) and their network engineers are actively looking into the problem.

UPDATE: The routing issue with Los Angeles DC-05 was caused due to one of our upstream's aggregate switches being problematic - this has now been resolved and services in this location are back to normal operation. If you have any questions please feel free to reach out to us.