17th October 2025

Chicago Datacenter OUTAGE - CHI155KVM

We are aware that CHI155KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

UPDATE: We are seeing a recurrence of the previous issues with CHI155KVM. Our team is investigating this further.

UPDATE: An on-site datacenter engineer is currently working on this. It appears to be related to some failed hardware components on this node that will need to be replaced. We will provide additional information once available.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.