We are currently investigating an issue affecting 4x physical host nodes in our Seattle location. It appears that the Power Distribution Unit (PDU) in the rack hosting the following nodes has failed and/or is experiencing issues:
SEA163KVM
SEA162KVM
SEA118KVM
SEA143KVM
Our on-site team in Seattle is actively working to replace the PDU. During this process, customers with VPS services hosted on these nodes may experience periods of intermittent availability.
We are doing our best to expedite the process, and minimize downtime as much as possible.
We appreciate your patience and understanding while we work through this issue. Updates will be posted to this status incident event as more information becomes available.
UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.
