We will be beginning the first batch of our Los Angeles DC-02 to Los Angeles DC-03 physical migration project today.
If your service is included in this specific batch, you would have already received a direct email notification from us specifically mentioning "Thursday, May 21" in both the email subject and body, along with the exact service(s) impacted.
As part of this maintenance, affected services will be physically migrated from our Los Angeles DC-02 facility to our Los Angeles DC-03 facility. This process involves powering down the affected hardware, physically transporting it to the new facility, re-racking it, reconnecting network/power, and bringing services back online.
Please note that this maintenance only applies to customers who received a direct email notification for the Thursday, May 21 migration batch. If you did not receive an email mentioning this date and your specific affected service, your service is not part of this batch.
We appreciate your patience and understanding as we continue working through this relocation project. Our team will be actively monitoring the process and will provide additional updates on this status incident as the migration progresses.