5th July 2022

Dallas Datacenter Outage - DAL119KVM

We are aware that DAL119KVM is currently offline.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: Because of the recent numerous outages on this particular host node, we believe there may be a PSU related issue (perhaps, PSU that is going bad) on this physical host node which is causing an unstable power connection to this node. On-site datacenter technicians are checking further and we will replace the PSU if necessary.

UPDATE: On-site datacenter technicians are aware and actively working on this node.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.