We are aware that AMS100KVM is currently experiencing connectivity issues.
We are currently looking into this node further and will provide additional updates on this matter once we have more information.
UPDATE: On-site datacenter engineers in Amsterdam are engaged and working on the issue.
UPDATE: We are still actively working on this issue.
UPDATE: This is now resolved, and all VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.