15th August 2021

New York Datacenter Outage - NYRYZEN107(One Ryzen VPS Node in New York)

We are aware that the node NYRYZEN107 is inaccessible at the moment. This appears to be related to a faulty RAM DIMM on this server - to avoid further issues/unexpected outages we are having the on-site datacenter technicians replace all RAM on this server physically.

We will update this incident once the node is back online.

UPDATE: The maintenance work is now completed, and the RAM DIMM's on this server have been replaced to avoid this issue from occurring again in the future. All VM's are now responsive again. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.