20th February 2023

Dallas Datacenter OUTAGE - DAL124KVM

We are aware that DAL124KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: On-site datacenter technicians are now physically troubleshooting this server. We will share additional updates in this status incident page once available. Thank you for your patience.

UPDATE: VM's on DAL124KVM are back online now, however we are still working on restoring connectivity for the SolusVM controls for the host node. We're looking into that now. In the meantime you should be able to access your VPS via SSH.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.