We are aware that SJ118KVM is currently experiencing connectivity issues.
We are currently looking into this node further and will provide additional updates on this matter once we have more information.
UPDATE: On-site datacenter technicians are still investigating this issue. We will update this status incident once more information is available. Thank you for your patience.
UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.