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To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

19th July 2022

Dallas Datacenter Outage - DAL119KVM

We are aware that DAL119KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

UPDATE: It appears this node is experiencing symptoms again despite our recent scheduled maintenance, which should have corrected this. At this time we are having on-site technicians further troubleshoot this server. We will update you with our findings as soon as possible.

UPDATE: This is now resolved - we have transplanted the drives on this host over to another physical machine. All VMs are now back online. We will continue to monitor this host node to ensure of its stability. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage - LAXSSD630nerd1DC02

We are aware that LAXSSD630nerd1DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

18th July 2022

SG1000 (One Shared/Reseller Hosting Server in Singapore)

We are aware that SG1000 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter OUTAGE - SJRYZEN101

We are aware that SJRYZEN101 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter Scheduled Maintenance: DAL119KVM

Scheduled maintenance for DAL119KVM (one KVM VPS Node in Dallas) is about to commence (at 12 PM Dallas time). Affected customers were sent an e-mail notification with advance notice (and details) in anticipation of this scheduled maintenance event.

We will update this status incident once the scheduled maintenance window has been concluded.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

San Jose Datacenter Outage - SJRYZEN101

We are aware that SJRYZEN101 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

17th July 2022

San Jose Datacenter Outage - SJRYZEN101

We are aware that SJRYZEN101 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

16th July 2022

Dallas Datacenter Outage - DAL119KVM

We are aware that DAL119KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

15th July 2022

Dallas Datacenter Outage - DAL119KVM

We are aware that DAL119KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

OUTAGE - SG1000

We are aware that SG1000 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage - LAXSSD4026nerd6DC02

We are aware that LAXSSD4026nerd6DC02E is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

14th July 2022

No incidents reported