All systems are operational

About This Site

To help you better interpret the information presented here, please keep the following in mind:

Defining Hypervisors and Nodes

Interpreting Status Meanings

For VPS Customers

Important Notes

Past Incidents

23rd July 2022

San Jose Datacenter Outage - SJ126KVM

We are aware that SJ126KVM is currently experiencing connectivity issues.

We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Atlanta Datacenter Outage - ATL102KVM

We are aware that ATL102KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 OUTAGE - LAXSSD5007nerd3DC02

We are aware that LAXSSD5007nerd3DC02is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

22nd July 2022

No incidents reported

21st July 2022

Los Angeles DC-02 Partial Network Outage in Los Angeles DC-02

We are aware of a slight network blip affecting a dozen nodes in Los Angeles DC-02. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now fully resolved by the upstream. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Seattle Datacenter OUTAGE - SEA104KVM

We are aware that SEA104KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

20th July 2022

Los Angeles DC-02 Outage-LAXSSD4026nerd6DC02

We are aware that LAXSSD4026nerd6DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Fiber11(One Shared/Reseller Hosting Server in Los Angeles)

We are aware that fiber11 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

19th July 2022

Dallas Datacenter Outage - DAL119KVM

We are aware that DAL119KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

UPDATE: It appears this node is experiencing symptoms again despite our recent scheduled maintenance, which should have corrected this. At this time we are having on-site technicians further troubleshoot this server. We will update you with our findings as soon as possible.

UPDATE: This is now resolved - we have transplanted the drives on this host over to another physical machine. All VMs are now back online. We will continue to monitor this host node to ensure of its stability. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Los Angeles DC-02 Outage - LAXSSD630nerd1DC02

We are aware that LAXSSD630nerd1DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

18th July 2022

SG1000 (One Shared/Reseller Hosting Server in Singapore)

We are aware that SG1000 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.