Some systems are experiencing issues

Past Incidents

5th October 2022

New York Datacenter OUTAGE - NYRN148KVM

We are aware that NYRN148KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

4th October 2022

San Jose Datacenter OUTAGE - SJ134KVM

We are aware that SJ134KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Chicago Datacenter CHIRYZEN103 - Scheduled Maintenance

CHIRYZEN103 will be going offline for scheduled maintenance at 4 PM Central today. Affected customers were sent an e-mail last week with details with regards to this scheduled maintenance event.

UPDATE: This maintenance event is almost completed, and went smoothly without any issues for the most part. We need to power cycle the server one more time in order to double check a BIOS setting, after that, this maintenance will be completed. Thank you for your patience and we will have this wrapped up shortly!

UPDATE: The maintenance event is now completed successfully. Please feel free to contact us if you need any assistance.

New York Datacenter OUTAGE - NYRN115KVM

We are aware that NYRN115KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

3rd October 2022

Outage - MIA1000 Shared Hosting Server

We are aware that MIA1000 Shared Hosting Server is experiencing network connectivity issues. We are currently looking into this node further.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

2nd October 2022

Los Angeles DC-02 OUTAGE - LAXSSD940nerd2DC02

We are aware that LAXSSD940nerd2DC02 is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

Dallas Datacenter OUTAGE - DAL109KVM

We are aware that DAL109KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.

1st October 2022

Chicago Datacenter Outage - CHI112KVM

We are aware that CHI112KVM is currently experiencing connectivity issues. We are currently looking into this node further and will provide additional updates on this matter once we have more information.

UPDATE: This is now resolved. If you are still experiencing any issues please open a support ticket and we'd be happy to assist.